IMI Hydronic Engineering Selects Confirmit to Boost Customer-Centricity

Leading HVAC provider launches touchpoint-based CX programme to drive growth London, UK and Oslo, Norway – 27 October 2020: IMI Hydronic Engineering, the industry-leading provider of innovative and reliable HVAC solutions, has selected Confirmit Horizons as the platform to support its new customer experience (CX) programme. IMI Hydronic Engineering is working with Confirmit to build a series of surveys that will deliver a clear picture of the customer experience across key touchpoints throughout the customer…

Source: RealWire

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